MAGNA sweets: Contact by video call

Redaktion PSI Journal

Published on 20.08.2020

MAGNA sweets, the specialist for sweet promotional products, is now increasingly using digital networking options to counter the restrictions in direct contact with customers resulting from the Covid 19 pandemic. “Things that were previously taken for granted were suddenly no longer possible thanks to the coronavirus. For us as a company, this also meant home offices, cancelled trade show and event dates and no personal contact, no nice chat over a coffee about industry news. For MAGNA sweets it was soon clear that after returning from home office and the like there will be no more ‘business as usual’. That is why we decided to provide our customers and partners with a comprehensive digital service offering to fill this gap as best as possible,” says MAGNA sweets Managing Director Steffen Heinzinger.

In addition to a comprehensive digital product catalogue, online quotation generation, an individual flip page catalogue, online creation of individual product presentations in the distributor area, convenient ordering of samples and, in early summer, the “Digital MAGNA sweets Newsweek”, there is now a brand new option to get in touch with the company’s contacts by video call in Microsoft Teams. “Personal visual contact with our customers and business partners is particularly important to us. To ensure that we do not have to do without it in the future, we have decided to add a video call option to our contact options”, says Heinzinger, Managing Director of MAGNA sweets. For further details, visit: www.magna-sweets.de/de/news/items/digitale-perspektive